Availability, restrictions and return and exchange policies may vary by store.
Province Region In-Store Shopping/Capacity In-Store Pick-Up Curbside Pick-Up Ship to Home Auto Service Garden Centre
ONTARIO (Restrictions in effect Apr. 8 ) All Not Available Not Available Available Available Open at 25% capacity by appointment Open at 25% capacity with purchase restrictions (see below)
Returns & Exchanges are limited. Garden Centre openings and hours vary by store. Please check your local store for more information.
Province Region In-Store Shopping/Capacity In-Store Pick-Up Curbside Pick-Up Ship to Home Auto Service
QUEBEC (Restrictions in effect Apr. 1 ) Québec City, Gatineau, MRC des Collines-de-l’Outaouais, MRC Beauce-Sartigan, MRC de Bellechasse, MRC Les Etchemins, MRC La Nouvelle-Beauce, MRC Robert-Cliché, Lévis, Sainte-Marie, St. Georges De Beauce, Capitale-Nationale, Chaudière-Appalaches and Outaouais -Essential Items Only*
-OPEN with 25% customer capacity
Essential Items Only* All items Available All items Available Available
Rest of Province OPEN with 25% customer capacity Available Available Available Available
Returns & Exchanges are limited. Please check your local store for more info.
Province Region In-Store Shopping In-Store Pick-Up Curbside Pick-Up Ship to Home Auto Service
New Brunswick (Restrictions in effect Apr. 12 ) Edmundston, Upper Madawaska -Essential Items Only* Essential Items Only* -Essential Items Only* All items Available Available by appointment
Rest of Province Available Available Available Available Available
Returns & Exchanges are limited. Please check your local store for more info.

MOST FREQUENTLY ASKED QUESTIONS

How do I check on my order status?

How do I check on my order status?

Please use your order number to check the status of your order here.
Are products sold at Canadian Tire backed by a warranty?

Are products sold at Canadian Tire backed by a warranty?

Warranties vary based on the type of product. Please view individual product detail pages for warranty information.
Can I return a purchase to any Canadian Tire store?

Can I return a purchase to any Canadian Tire store?

Yes, purchases can be returned to any Canadian Tire store within 90 days of purchase. Product must be in its original condition and packaging, and returned with your receipt and issue of Canadian Tire "Money"®. Use our Store Locator to find the store nearest you. See Returns Policy for complete details, including exclusions and exceptions.
Where can I find help signing on to My Account?

Where can I find help signing on to My Account?

If you have forgotten your password, simply click on the Forgot Your Password link, fill in the required fields and choose the SEND PASSWORD button. A new password will be sent to the email address that you provided when you created the account. If you are unable to remember your username or email address, please call Customer Service toll-free at 1-866-746-7287 for assistance.
How do I check on product availability and store inventory?

How do I check on product availability and store inventory?

Fill out the “Please select a pickup location to check inventory” section found on all product detail pages. This will identify all stores in your search area. Select your preferred store from the ones identified and click the “Select Store” button. Once this selection is made, store availability will appear on all product detail pages.
Contact us

By Email:

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By Phone:

Online Customer Support:
1-866-SHOP-CTR 
(1-866-746-7287) 

Corporate Customer Relations:
English: 1-800-387-8803
French: 1-800-565-3356 

Canadian Tire Roadside Assistance:
1-888-727-7478 

Canadian Tire Bank:
1-800-459-6415 

Triangle Rewards:
1-800-226-8473

By Mail:

PO Box 2000, Station Main
Welland, ON L3B 5S3